# Why might my provider ask me to use the Tymira360 patient portal?

URL: https://tymirahealth.com/resources/faqs/why-might-my-provider-ask-me-to-use-a-tymira-health-patient-portal
For: Patients | Using Tymira360 | Last reviewed 23 July 2026

**Answer:** Your provider may ask you to use the Tymira360 patient portal so you can check and manage appointments, complete intake forms before your visit, receive clinic updates, review information your clinic has shared and communicate with the care team more clearly. Each clinic chooses which features to switch on, so your experience may differ. The portal is not for emergencies: if you need urgent help, contact emergency services.

### What to expect from the portal

The portal is designed with mobile phones in mind. If something is unclear, contact your clinic directly for help.

- Check or manage your appointments.
- Fill in intake forms before your visit.
- Receive updates and messages from your clinic.
- Do not use portal messages for urgent or emergency concerns.

## Related questions

- [Can a small clinic start with Tymira360 before moving all its workflows?](https://tymirahealth.com/resources/faqs/can-a-small-clinic-start-with-tymira-health-before-moving-all-workflows)
- [Can Tymira360 support clinics in Kenya and across Africa?](https://tymirahealth.com/resources/faqs/can-tymira-health-support-clinics-in-kenya-and-across-africa)
- [Does Tymira360 replace clinical judgement?](https://tymirahealth.com/resources/faqs/does-tymira-health-replace-clinical-judgement)

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

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