# Which rules apply to running a tele-mental health service at scale in Kenya?

URL: https://tymirahealth.com/resources/faqs/which-rules-apply-to-running-a-tele-mental-health-service-at-scale-in-kenya
For: Executives | Digital health and technology | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** The Ministry of Health's National Tele-Mental Health Guidelines (2021) cover competence, ethics, consent and the laws that apply. The Digital Health Act 2023 requires e-health services to be offered by licensed providers or facilities, and its 2025 regulations require certified digital health solutions, including telehealth systems. The Data Protection Act governs recordings, storage and cross-border hosting. For services across borders, check the licensing rules in each country where clients are located.

Sources: Ministry of Health: https://www.medbox.org/index.php/dl/610931bb8ed9bc75012fe624 - Kenya Law: https://new.kenyalaw.org/akn/ke/act/2023/15 - Kenya Law: https://new.kenyalaw.org/akn/ke/act/ln/2025/76/eng%402025-04-11 - Kenya Law: https://new.kenyalaw.org/akn/ke/act/2019/24/eng@2022-12-31

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