# What should a technical team check when building video sessions into a mental health platform?

URL: https://tymirahealth.com/resources/faqs/what-should-a-technical-team-check-when-building-video-sessions-into-a-mental-health-platform
For: Digital health teams | Digital health and technology | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** Confirm the platform's Digital Health Agency certification position, as the 2025 Regulations require certification of telemedicine platforms. Use encryption in transit, unique session links, waiting rooms and authentication for clinicians. Disable recording by default; if recording is needed, get specific consent and store it as part of the record. Check where media servers sit for cross-border rules. Record the client's location at session start for emergencies, and test on low bandwidth with an audio-only fallback.

Sources: Kenya Law: https://new.kenyalaw.org/akn/ke/act/ln/2025/76/eng@2025-04-11 - Office of the Data Protection Commissioner: https://www.odpc.go.ke/wp-content/uploads/2026/09/ODPC-%E2%80%93-Guidance-Notes-for-Cross-border-Data-Transfers.pdf - Kenya Law: https://new.kenyalaw.org/akn/ke/act/2023/15/eng@2023-11-24

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

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