# What should a corporate or EAP counselling contract say about pricing?

URL: https://tymirahealth.com/resources/faqs/what-should-a-corporate-or-eap-counselling-contract-say-about-pricing
For: Finance | Billing and payments | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** State the pricing model, such as a per-session rate, a monthly retainer per employee or a block of hours, plus what happens to unused sessions, the session cap per employee, and the rates for out-of-hours or crisis work. Set invoicing frequency, payment terms, eTIMS invoicing and how withholding tax is handled. Include a confidentiality clause confirming the employer receives only de-identified reports. Define how prices are reviewed and what notice either party must give to end the contract.

Sources: Kenya Revenue Authority: https://www.kra.go.ke/business/etims-electronic-tax-invoice-management-system/learn-about-etims/what-is-etims - Kenya Revenue Authority: https://www.kra.go.ke/individual/filing-paying/types-of-taxes/individual-withholding-tax - Kenya Law: https://new.kenyalaw.org/akn/ke/act/2019/24

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