# What features should a mental health EHR include?

URL: https://tymirahealth.com/resources/faqs/what-features-should-a-mental-health-ehr-include
For: Clinicians | Mental health practice | Last reviewed 23 July 2026

**Answer:** A mental health EHR should support intake, consent with history, restricted therapy notes, role-based record views, scheduling, teletherapy, referrals, risk-flag ownership, outcomes tracking and billing linked to session status rather than note content. In Kenya, it should also work well on mobile, handle M-Pesa payments and receipts, and explain clearly where data is hosted. The best systems protect sensitive notes while keeping follow-up and overdue tasks visible to the right people.

### In more detail

A general EHR may handle appointments well yet treat every note the same. Ask vendors to run three real workflows from last week live, and watch for these warning signs:

- Every user role sees the full clinical record by default.
- Consent is a single tick box with no date or history.
- Risk flags appear on screen, but nobody is assigned to act on them.
- The vendor cannot explain where data is hosted, how backups work or how you export your records if you leave.

Read the full guide: [Mental Health EHR Software in Kenya: What Clinics Should Look For](https://tymirahealth.com/resources/blog/mental-health-ehr-software-in-kenya-what-clinics-should-look-for)

> **Important:** This Knowledge Hub article is operational education. It does not diagnose, treat, replace professional care, or provide legal advice. Local clinical, privacy, and compliance review should guide live clinic use.

> **Important:** If there is immediate danger or a medical emergency, contact emergency services now. In Kenya, call 999, 112 or 911. Outside Kenya, use the emergency number for your location.

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

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