# What does good clinical governance look like in a mental health service?

URL: https://tymirahealth.com/resources/faqs/what-does-good-clinical-governance-look-like-in-a-mental-health-service
For: Executives | Clinic operations | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** Clinical governance means named accountability for the quality and safety of care. In practice: a clinical lead, written protocols based on national guidelines, regular clinical supervision, audit of records and outcomes, incident reporting and review, complaints handling, and checks on staff licences. The Kenya Quality Model for Health checklists cover many of these areas. For rights-based care, the WHO QualityRights toolkit sets standards for mental health facilities. The board should receive regular quality and safety reports.

Sources: Ministry of Health: https://www.ciheb.org/media/som/microsites/ciheb/documents/cqi/Checklist-KQMH-Hospitals-Feb-2018.pdf - World Health Organization: https://www.who.int/publications/i/item/9789241548410 - Ministry of Health / Mathari National Teaching and Referral Hospital: https://www.mntrh.go.ke/sites/default/files/2024-10/NATIONAL%20CLINICAL%20GUIDELINES%20NEW.pdf

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