# Is online therapy available in Kenya, and is it private?

URL: https://tymirahealth.com/resources/faqs/is-online-therapy-available-in-kenya-and-is-it-private
For: Patients | Mental health | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 23 October 2026

**Answer:** Yes. Many registered counsellors, psychologists and psychiatrists in Kenya offer online therapy by video or phone. It can be private and effective when the practitioner is registered, uses a secure platform, explains how your information is stored, and has a plan if the call drops or you feel unsafe during a session.

### Questions to ask before your first online session

**Ask the practice**

- Are you registered with the Counsellors and Psychologists Board or KMPDC?
- Which video platform do you use, and is it secure?
- How do you store session notes and who can see them?
- What happens if the connection fails?
- What do you do if I feel unsafe during a session?
- How do I pay and get receipts?

### Making online therapy work at home

Choose a quiet, private space, use headphones if others are nearby, and test your connection before the session. If privacy at home is difficult, ask whether phone sessions or in-person visits are possible.

> **Important:** If you or someone you know is in immediate danger or thinking about suicide, call 999 or 112, go to the nearest hospital emergency department, or call the free Kenya Red Cross line 1199. This article is general information. It does not diagnose, treat or replace care from a qualified professional.

## More questions

### Is online therapy as effective as in-person therapy?

For many people and concerns it can be, but suitability depends on your situation. Your therapist can advise whether online sessions are right for you.

### Can I see a psychiatrist online in Kenya?

Some psychiatrists offer online consultations. Prescribing rules apply, so ask how prescriptions and follow-up work.

### Is my information protected in online therapy?

Kenya's Data Protection Act 2019 treats health data as sensitive personal data, so practices must protect it. Ask how your data is stored.

## Related questions

- [Does SHA cover mental health and counselling in Kenya?](https://tymirahealth.com/resources/faqs/does-sha-cover-mental-health-and-counselling-in-kenya)
- [How can I get mental health support for my child or teenager in Kenya?](https://tymirahealth.com/resources/faqs/how-can-i-get-mental-health-support-for-my-child-or-teenager-in-kenya)
- [How do I book a therapy appointment online in Kenya?](https://tymirahealth.com/resources/faqs/how-do-i-book-a-therapy-appointment-online-in-kenya)

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

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