# How should a mental health service handle incident reporting and adverse events?

URL: https://tymirahealth.com/resources/faqs/how-should-a-mental-health-service-handle-incident-reporting-and-adverse-events
For: Executives | Clinic operations | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** Set up a simple, blame-free system to report, investigate and learn from incidents such as self-harm on site, medication errors, violence and privacy breaches. The Kenya Quality Model for Health expects documented reporting, investigation and change management. KMPDC's 2026 Code of Conduct includes a professional duty of candour after adverse events. The Quality Healthcare and Patient Safety Bill 2025 would make incident reporting to a national authority mandatory. Data breaches have separate legal deadlines.

Sources: Ministry of Health: https://www.ciheb.org/media/som/microsites/ciheb/documents/cqi/Checklist-KQMH-Hospitals-Feb-2018.pdf - Kenya Medical Practitioners and Dentists Council: https://kmpdc.go.ke/resources/presentations/The_Code_of_Professional_Conduct_and_Ethics_7th_edition_Final_2025-12-19_web.pdf - Parliament of Kenya: https://parliament.go.ke/sites/default/files/2026-07/The%20Quality%20Healthcare%20and%20Patient%20Safety%20Bill%20%28NA%20Bill%20No.%2041%20of%202025%29%20%281%29.pdf

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