# How should a mental health app protect users on shared or family phones?

URL: https://tymirahealth.com/resources/faqs/how-should-a-mental-health-app-protect-users-on-shared-or-family-phones
For: Digital health teams | Digital health and technology | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** Many users share handsets, and exposure can carry stigma or safety risks. Use an app PIN or biometric lock, short session timeouts, and notifications that hide content and use a neutral app name and icon where appropriate. Avoid storing sensitive data in device galleries or downloads, offer a quick-exit button on sensitive screens, and let users choose how and when you contact them. Test these features with users, including people in difficult home situations.

Sources: OWASP: https://mas.owasp.org/MASVS - Kenya Law: https://new.kenyalaw.org/akn/ke/act/2019/24/eng@2022-12-31

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