# How do I complain about poor treatment by a psychiatrist, doctor or hospital?

URL: https://tymirahealth.com/resources/faqs/how-do-i-complain-about-poor-treatment-by-a-psychiatrist-doctor-or-hospital
For: Patients | Mental health care | Reviewed by Independent clinical reviewer, Registered mental health clinician, Kenya | Last reviewed 8 November 2026

**Answer:** Start by raising your concern with the facility's management or customer care desk. You can lodge a complaint against a medical practitioner or health facility with the Kenya Medical Practitioners and Dentists Council using its complaint form. The Mental Health Act also gives people with mental illness, or their supporter or representative, the right to complain about how they were treated.

Sources: Kenya Medical Practitioners and Dentists Council: https://kmpdc.go.ke/for-public - Kenya Law: https://new.kenyalaw.org/akn/ke/act/1989/10/eng@2023-12-11

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