# How do I choose therapy notes software?

URL: https://tymirahealth.com/resources/faqs/how-do-i-choose-therapy-notes-software
For: Clinicians | Mental health providers | Last reviewed 23 October 2026

**Answer:** Choose therapy notes software that supports your note formats, keeps notes private by role, links each note to the session and attendance record, works on the devices you use, and makes it easy to export or hand over records. Test it with real workflows, such as a late cancellation or a risk concern, before committing.

### Questions to ask vendors

**Evaluation checklist**

- Which note templates are included, and can we create our own?
- Who can see therapy notes, and how is access logged?
- Can supervisors review and co-sign notes?
- How are risk concerns flagged and followed up?
- Does it work offline or on low bandwidth?
- Where is data stored, and how is it backed up?

> **Important:** This Knowledge Hub article is operational and product-neutral education. It does not provide clinical, legal or regulatory advice. Local clinical governance, privacy and compliance review should guide live clinic decisions.

## More questions

### What is a SOAP note in therapy?

SOAP stands for Subjective, Objective, Assessment and Plan, a common structure for documenting a session.

### Should therapy notes be visible to billing staff?

No. Billing staff usually need attendance and service details, not the content of therapy notes.

### Can AI write therapy notes?

Some tools offer AI drafting. Clinicians remain responsible for accuracy, consent and privacy, so review any AI output carefully.

## Related questions

- [How can mental health clinics in Kenya accept M-Pesa and match payments to sessions?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-in-kenya-accept-m-pesa-and-match-payments-to-sessions)
- [How can mental health clinics in Kenya prepare for SHA claims?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-in-kenya-prepare-for-sha-claims)
- [How should mental health clinics in Africa take online bookings?](https://tymirahealth.com/resources/faqs/how-should-mental-health-clinics-in-africa-take-online-bookings)

---

**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

- Book a demo: https://tymirahealth.com/demo
- Contact: https://tymirahealth.com/contact (info@tymirahealth.com)
- All resources: https://tymirahealth.com/resources/all
