# How can NGOs manage rehabilitation programmes across multiple sites?

URL: https://tymirahealth.com/resources/faqs/how-can-ngos-manage-rehabilitation-across-multiple-sites
For: Executives | Physiotherapy practice | Last updated 19 October 2026

**Answer:** NGOs running rehabilitation across several sites need one shared workflow for beneficiary registration, consent, referrals, assessments, care plans, appointments, field follow-up, outcomes and reporting. Start with a single beneficiary record and clear ownership of referrals and follow-up, so people are not registered twice or lost between partners. Design it to be mobile-first and resilient to poor connectivity, and give donors aggregate or de-identified reports rather than individual clinical records.

### What to prioritise

- Unique beneficiary registration and consent, segmented by site, programme and funding source.
- Referral and eligibility tracking, plus missed-visit and loss-to-follow-up worklists.
- Community health workers supporting defined follow-up tasks, with clear training, supervision, scope and escalation.
- Assistive-device, caregiver-support, outcome and participation records.
- Minimum necessary data: donors, partners and managers should not see identifiable clinical detail they do not need, in line with Kenya's Data Protection Act 2019.

Read the full guide: [Multi-Location Clinic Operations: What Breaks First and How to Fix It](https://tymirahealth.com/resources/blog/multi-location-clinic-operations-what-breaks-first-and-how-to-fix-it)

> **Important:** Programme reporting should use the minimum necessary data. Personal health information should not be exposed to donors, partners or managers who do not require identifiable clinical detail.

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

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