# FAQs for patients URL: https://tymirahealth.com/resources/faqs/for/patients > 103 questions from patients, each with a short answer and a full answer page. ### [Are psychiatric medicines addictive?](https://tymirahealth.com/resources/faqs/are-psychiatric-medicines-addictive) Most medicines for depression, anxiety, bipolar disorder and psychosis are not addictive in the sense of causing cravings. ### [Can I be admitted to a mental hospital against my will in Kenya?](https://tymirahealth.com/resources/faqs/can-i-be-admitted-to-a-mental-hospital-against-my-will-in-kenya) Under the Mental Health Act, most care should be voluntary and based on informed consent. ### [Can I drink alcohol while taking mental health medication?](https://tymirahealth.com/resources/faqs/can-i-drink-alcohol-while-taking-mental-health-medication) Alcohol can make depression and anxiety worse and can interact with many psychiatric medicines, increasing drowsiness or making them less effective. ### [Can I get mental health care at my local public health facility?](https://tymirahealth.com/resources/faqs/can-i-get-mental-health-care-at-my-local-public-health-facility) Kenya's policy is to make mental health care available at every level, including primary care. ### [Can I get therapy in Kiswahili or my own language?](https://tymirahealth.com/resources/faqs/can-i-get-therapy-in-kiswahili-or-my-own-language) Many counsellors and psychologists in Kenya work in Kiswahili as well as English, and some in other local languages. ### [Can I pay a healthcare provider through Tymira360?](https://tymirahealth.com/resources/faqs/can-i-pay-a-healthcare-provider-through-tymira-health) Sometimes. Where your clinic has enabled it, Tymira360 can support direct payments to healthcare providers and wallet-based payments. ### [Can I see my own mental health records?](https://tymirahealth.com/resources/faqs/can-i-see-my-own-mental-health-records) Yes. Kenya's Mental Health Act gives you the right to information about your health status and clinical records, and the Data Protection Act gives you the right to access personal data held about you. ### [Can I stop taking my mental health medication once I feel better?](https://tymirahealth.com/resources/faqs/can-i-stop-taking-my-mental-health-medication-once-i-feel-better) Please speak to your prescriber before stopping or reducing any mental health medicine. ### [Can adults have ADHD, and how is it diagnosed?](https://tymirahealth.com/resources/faqs/can-adults-have-adhd-and-how-is-it-diagnosed) Yes. ADHD affects focus, energy and impulse control, and often continues into adulthood. ### [Can alcohol, cannabis or other drugs cause mental health problems?](https://tymirahealth.com/resources/faqs/can-alcohol-cannabis-or-other-drugs-cause-mental-health-problems) Yes, they can. Heavy drinking and drug use can trigger or worsen anxiety, depression and sleep problems, and drugs such as cannabis can trigger psychosis in some people. ### [Can children have physiotherapy?](https://tymirahealth.com/resources/faqs/can-children-receive-physiotherapy) Yes. Children can have physiotherapy when movement, posture, balance, strength, coordination, development, pain or taking part in daily life are affected. ### [Can mental illness be caused by witchcraft or curses, and can I see a pastor or traditional healer as well as a doctor?](https://tymirahealth.com/resources/faqs/can-mental-illness-be-caused-by-witchcraft-or-curses-and-can-i-see-a-pastor-or-traditional-heale) Mental health conditions have medical, psychological and social causes, and effective treatments exist. ### [Can my insurance company refuse to cover mental illness?](https://tymirahealth.com/resources/faqs/can-my-insurance-company-refuse-to-cover-mental-illness) Kenya's Mental Health Act says people with mental illness have the right to access public and private health insurance, and insurers must not discriminate against them or treat them unfairly in... ### [Can older adults benefit from physiotherapy?](https://tymirahealth.com/resources/faqs/can-older-adults-benefit-from-physiotherapy) Yes. Older adults can benefit from physiotherapy to improve mobility, strength, balance, confidence and independence, especially after illness, a hospital stay, injury, surgery, a fall or a gradual... ### [Can older people get depression, or is it just part of ageing?](https://tymirahealth.com/resources/faqs/can-older-people-get-depression-or-is-it-just-part-of-ageing) Depression is not a normal part of ageing. Older adults face risks such as loneliness, bereavement, illness, pain, loss of income and abuse, and mental health problems are often missed in later life. ### [Can physiotherapy be combined with medication or injections?](https://tymirahealth.com/resources/faqs/can-physiotherapy-be-combined-with-medication-or-injections) Yes. Physiotherapy can be combined with medication or injections as part of a coordinated care plan. ### [Can physiotherapy be combined with mental health support?](https://tymirahealth.com/resources/faqs/can-physiotherapy-be-combined-with-mental-health-support) Yes. Physiotherapy can be combined with mental health support when pain, disability, fear of movement, stress, trauma, anxiety or low mood affect recovery. ### [Can physiotherapy be done at home?](https://tymirahealth.com/resources/faqs/can-physiotherapy-be-provided-at-home) Yes. Physiotherapy can be provided at home when travel is difficult, mobility is limited, you are recovering from surgery or illness, or practising real tasks in your own surroundings would help. ### [Can physiotherapy help before or after surgery?](https://tymirahealth.com/resources/faqs/can-physiotherapy-help-after-surgery) Yes. Before surgery, physiotherapy (sometimes called prehabilitation) can improve strength, understanding and readiness for recovery. ### [Can physiotherapy help with long-term pain?](https://tymirahealth.com/resources/faqs/can-physiotherapy-help-with-long-term-pain) Physiotherapy can help many people living with persistent pain by improving function, confidence, strength, pacing and participation in daily life. ### [Can someone recover from a mental illness?](https://tymirahealth.com/resources/faqs/can-someone-recover-from-a-mental-illness) Yes. Many people recover fully, and others learn to manage a long-term condition and live well, working, studying and raising families. ### [Do I need a referral to see a physiotherapist?](https://tymirahealth.com/resources/faqs/do-i-need-a-referral-to-see-a-physiotherapist) It depends. Many private physiotherapy services accept direct bookings, but referral rules vary by country, facility, insurer and condition. ### [Does SHA cover mental health and counselling in Kenya?](https://tymirahealth.com/resources/faqs/does-sha-cover-mental-health-and-counselling-in-kenya) Yes. In 2025 the Ministry of Health announced that mental health services are part of the Social Health Authority (SHA) benefits package, including outpatient consultation, counselling, inpatient... ### [Does having a mental illness affect my legal rights, such as voting, owning property or working?](https://tymirahealth.com/resources/faqs/does-having-a-mental-illness-affect-my-legal-rights-such-as-voting-owning-property-or-working) No. Kenya's Mental Health Act says people with mental illness have the right to recognition before the law and to exercise all civil, political, economic, social and cultural rights on an equal... ### [How are physiotherapy goals set?](https://tymirahealth.com/resources/faqs/how-are-physiotherapy-goals-set) Physiotherapy goals are set jointly by you and your physiotherapist. ### [How can I find a mental health provider or therapist in Kenya?](https://tymirahealth.com/resources/faqs/how-can-i-find-a-mental-health-provider-in-kenya) Start by deciding what kind of help you need, such as counselling, therapy, a psychiatric review or support from primary care. ### [How can I get mental health support for my child or teenager in Kenya?](https://tymirahealth.com/resources/faqs/how-can-i-get-mental-health-support-for-my-child-or-teenager-in-kenya) Start with your child's doctor, a school counsellor, or a registered child and adolescent psychologist or counsellor. ### [How can I spot early signs of a relapse?](https://tymirahealth.com/resources/faqs/how-can-i-spot-early-signs-of-a-relapse) Relapse often starts with small changes, such as sleeping much less or more, losing interest, irritability, racing thoughts, withdrawing from people, or stopping medicine. ### [How can I support a family member who has depression?](https://tymirahealth.com/resources/faqs/how-can-i-support-a-family-member-who-has-depression) Listen without judging, let them know you care, and gently encourage them to see a health worker; offering to help book or attend an appointment can make a big difference. ### [How can I tell if I have postpartum depression?](https://tymirahealth.com/resources/faqs/how-can-i-tell-if-i-have-postpartum-depression) Feeling tearful or low for a few days after birth (the 'baby blues') is common and usually passes within two weeks. ### [How do I book a therapy appointment online in Kenya?](https://tymirahealth.com/resources/faqs/how-do-i-book-a-therapy-appointment-online-in-kenya) Many clinics and therapists in Kenya now take bookings online through their website, a booking link or WhatsApp. ### [How do I check if a counsellor or psychologist is registered in Kenya?](https://tymirahealth.com/resources/faqs/how-do-i-check-if-a-counsellor-or-psychologist-is-registered-in-kenya) In Kenya, counsellors and psychologists must be registered with the Counsellors and Psychologists Board under the Counsellors and Psychologists Act, 2014, and the titles are protected by law. ### [How do I complain about poor treatment by a psychiatrist, doctor or hospital?](https://tymirahealth.com/resources/faqs/how-do-i-complain-about-poor-treatment-by-a-psychiatrist-doctor-or-hospital) Start by raising your concern with the facility's management or customer care desk. ### [How do I know if I need therapy?](https://tymirahealth.com/resources/faqs/how-do-i-know-if-i-need-therapy) Consider talking to a mental health professional if low mood, worry, stress, grief or changes in sleep, appetite or energy last more than two weeks or make it hard to work, study or enjoy... ### [How do I look after my own mental health while caring for someone?](https://tymirahealth.com/resources/faqs/how-do-i-look-after-my-own-mental-health-while-caring-for-someone) Caring for someone with a mental health condition can be exhausting. ### [How do I report a side effect from my medicine in Kenya?](https://tymirahealth.com/resources/faqs/how-do-i-report-a-side-effect-from-my-medicine-in-kenya) First tell your doctor or pharmacist. Members of the public can also report suspected side effects or poor-quality medicines to the Pharmacy and Poisons Board through its online reporting system... ### [How does therapy work?](https://tymirahealth.com/resources/faqs/how-does-therapy-work) Therapy, or psychotherapy, is a structured, collaborative relationship with a trained professional. ### [How is progress measured in physiotherapy?](https://tymirahealth.com/resources/faqs/how-is-progress-measured-in-physiotherapy) Physiotherapy progress is measured by comparing where you started with follow-up results across your goals, everyday function, symptoms, physical measurements and agreed outcome tools. ### [How long do antidepressants take to work?](https://tymirahealth.com/resources/faqs/how-long-do-antidepressants-take-to-work) Antidepressants usually start to have an effect within one to two weeks but can take up to eight weeks to work fully, so keep taking them as prescribed. ### [How many physiotherapy sessions will I need?](https://tymirahealth.com/resources/faqs/how-many-physiotherapy-sessions-might-a-person-need) There is no universal number of physiotherapy sessions. It depends on the condition and its severity, the stage of recovery, your goals, how you respond to treatment, how well you manage the home... ### [How much does therapy cost in Kenya?](https://tymirahealth.com/resources/faqs/how-much-does-therapy-cost-in-kenya) Private therapy in Kenya usually costs about KES 2,000 to KES 9,000 per session, depending on the professional and location. ### [How should I prepare for discharge from physiotherapy?](https://tymirahealth.com/resources/faqs/how-can-patients-prepare-for-discharge-from-physiotherapy) Discharge from physiotherapy does not always mean full recovery. ### [How should I prepare for my first mental health appointment?](https://tymirahealth.com/resources/faqs/how-to-prepare-for-a-mental-health-appointment) Before your first appointment, jot down your main concerns, when they started and how they affect sleep, work, relationships and daily life. ### [I am a university or college student and struggling. Where can I get help?](https://tymirahealth.com/resources/faqs/i-am-a-university-or-college-student-and-struggling-where-can-i-get-help) Many Kenyan universities and colleges have a counselling or wellness centre offering free or low-cost confidential sessions; ask student affairs or your health unit. ### [I cannot sleep. Could it be a mental health problem, and are sleeping pills safe?](https://tymirahealth.com/resources/faqs/i-cannot-sleep-could-it-be-a-mental-health-problem-and-are-sleeping-pills-safe) Poor sleep is often linked to stress, anxiety or depression, but also to caffeine, alcohol, pain or shift work. ### [I have been hurting myself. What should I do?](https://tymirahealth.com/resources/faqs/i-have-been-hurting-myself-what-should-i-do) Self-harm is a sign of serious distress, not attention-seeking, and support is available. ### [Is attempted suicide still a crime in Kenya, and will I get into trouble for asking for help?](https://tymirahealth.com/resources/faqs/is-attempted-suicide-still-a-crime-in-kenya-and-will-i-get-into-trouble-for-asking-for-help) In January 2025 the High Court declared section 226 of the Penal Code, which made attempted suicide an offence, unconstitutional. ### [Is burnout a mental illness?](https://tymirahealth.com/resources/faqs/is-burnout-a-mental-illness) The WHO describes burnout as an 'occupational phenomenon' caused by chronic workplace stress that has not been managed, not as a medical condition. ### [Is it legal to lock up, chain or restrain a family member with mental illness at home?](https://tymirahealth.com/resources/faqs/is-it-legal-to-lock-up-chain-or-restrain-a-family-member-with-mental-illness-at-home) No. Kenya's Mental Health Act protects people with mental illness from physical and mental abuse and exploitation, and requires care to use the least restrictive option. ### [Is it safe to get pregnant or breastfeed while taking mental health medication?](https://tymirahealth.com/resources/faqs/is-it-safe-to-get-pregnant-or-breastfeed-while-taking-mental-health-medication) Talk to your prescriber before trying to get pregnant, or as soon as you know you are pregnant. ### [Is mental illness hereditary? Will my children get it?](https://tymirahealth.com/resources/faqs/is-mental-illness-hereditary-will-my-children-get-it) Some conditions, such as bipolar disorder, can run in families, so genes play a part. ### [Is my parent's memory loss dementia or a mental health problem?](https://tymirahealth.com/resources/faqs/is-my-parent-s-memory-loss-dementia-or-a-mental-health-problem) Memory problems in older people can have many causes, including dementia, depression, infections, medicines or hearing loss. ### [Is online therapy available in Kenya, and is it private?](https://tymirahealth.com/resources/faqs/is-online-therapy-available-in-kenya-and-is-it-private) Yes. Many registered counsellors, psychologists and psychiatrists in Kenya offer online therapy by video or phone. ### [Is physiotherapy painful?](https://tymirahealth.com/resources/faqs/is-physiotherapy-painful) Physiotherapy should not be severely painful. Some assessment or exercise can cause temporary, tolerable discomfort, such as muscle effort, a stretching feeling or mild soreness that settles. ### [Is therapy confidential in Kenya?](https://tymirahealth.com/resources/faqs/is-therapy-confidential-in-kenya) Yes. What you share in therapy in Kenya is confidential, and health information is protected as sensitive personal data under the Data Protection Act 2019. ### [Is therapy confidential?](https://tymirahealth.com/resources/faqs/is-therapy-confidential) Therapy is generally private, but confidentiality is not unlimited. ### [My child's school thinks my child may have ADHD. What should I do?](https://tymirahealth.com/resources/faqs/my-child-s-school-thinks-my-child-may-have-adhd-what-should-i-do) Many young children are energetic or distractible, so this does not mean your child has ADHD. ### [My relative clearly needs help but refuses to see anyone. What can I do?](https://tymirahealth.com/resources/faqs/my-relative-clearly-needs-help-but-refuses-to-see-anyone-what-can-i-do) Stay calm and keep talking; listen to their worries rather than arguing. ### [Should I tell my employer about my mental health condition?](https://tymirahealth.com/resources/faqs/should-i-tell-my-employer-about-my-mental-health-condition) It is your choice. Your health information is private, and you do not have to share a diagnosis to get support. ### [What are my rights as a mental health patient in Kenya?](https://tymirahealth.com/resources/faqs/what-are-my-rights-as-a-mental-health-patient-in-kenya) The Mental Health Act gives you the right to affordable, accessible care, to choose your treatment and give written consent, and to take part in planning your care. ### [What are the signs of an eating disorder?](https://tymirahealth.com/resources/faqs/what-are-the-signs-of-an-eating-disorder) An eating disorder is a mental health condition in which control of food is used to cope with feelings. ### [What can I do if my mental health information was shared without my consent?](https://tymirahealth.com/resources/faqs/what-can-i-do-if-my-mental-health-information-was-shared-without-my-consent) Mental health information is confidential under Kenya's Mental Health Act, with limited exceptions such as preventing serious harm or a court order. ### [What conditions can physiotherapy help with?](https://tymirahealth.com/resources/faqs/what-conditions-can-physiotherapy-help-manage) Physiotherapy can help people whose movement, strength, balance, breathing, endurance or daily function has been affected by injury, illness, surgery, disability, ageing or persistent pain. ### [What factors affect mental health?](https://tymirahealth.com/resources/faqs/what-factors-affect-mental-health) Mental health is shaped by many interacting factors rather than a single cause. ### [What happens during a first physiotherapy appointment?](https://tymirahealth.com/resources/faqs/what-happens-during-a-first-physiotherapy-appointment) A first physiotherapy appointment is mainly an assessment. The physiotherapist asks about the main problem, medical history, medicines, previous tests and treatment, daily activities and goals. ### [What happens in a mental health assessment?](https://tymirahealth.com/resources/faqs/what-is-a-mental-health-assessment) A mental health assessment is a structured conversation with a qualified professional to understand your concerns, symptoms, strengths, daily functioning, physical health, medicines, substance use... ### [What happens when a family member is discharged from a psychiatric hospital?](https://tymirahealth.com/resources/faqs/what-happens-when-a-family-member-is-discharged-from-a-psychiatric-hospital) Discharge is decided by the treating team when the person no longer needs inpatient care, and should come with plans for follow-up and reintegration into the community. ### [What is OCD?](https://tymirahealth.com/resources/faqs/what-is-ocd) Obsessive compulsive disorder (OCD) involves unwanted, distressing thoughts, images or urges (obsessions) and repeated actions or mental rituals (compulsions) done to ease the anxiety, such as... ### [What is PTSD, and can it happen after violence or an accident?](https://tymirahealth.com/resources/faqs/what-is-ptsd-and-can-it-happen-after-violence-or-an-accident) Post-traumatic stress disorder (PTSD) can develop after a frightening or horrific event, such as violence, assault, a crash or a disaster. ### [What is a 'supporter' under Kenya's Mental Health Act, and how do I appoint one?](https://tymirahealth.com/resources/faqs/what-is-a-supporter-under-kenya-s-mental-health-act-and-how-do-i-appoint-one) A supporter is an adult you choose to help make decisions about your care, according to your wishes, if you become unable to decide for yourself. ### [What is a home exercise programme, and why does it matter?](https://tymirahealth.com/resources/faqs/what-is-a-home-exercise-programme) A home exercise programme is a personalised set of exercises or activities you do between physiotherapy appointments. ### [What is a panic attack?](https://tymirahealth.com/resources/faqs/what-is-a-panic-attack) A panic attack is a sudden surge of intense fear or discomfort that usually peaks quickly. ### [What is a physiotherapy treatment plan?](https://tymirahealth.com/resources/faqs/what-is-a-physiotherapy-treatment-plan) A physiotherapy treatment plan sets out your main problems, goals, the treatments chosen, exercise dosage, precautions, session frequency, home activities, review dates and expected outcomes. ### [What is anxiety, and when does it become an anxiety disorder?](https://tymirahealth.com/resources/faqs/what-is-anxiety) Anxiety is a natural response to threat or uncertainty, involving worry, fear, tension and physical signs such as a racing heart. ### [What is bipolar disorder?](https://tymirahealth.com/resources/faqs/what-is-bipolar-disorder) Bipolar disorder is a long-term condition that affects mood, energy and thinking. ### [What is cognitive behavioural therapy (CBT)?](https://tymirahealth.com/resources/faqs/what-is-cognitive-behavioural-therapy) Cognitive behavioural therapy (CBT) is a structured psychological therapy that looks at how thoughts, feelings, behaviour and physical sensations affect each other. ### [What is depression, and how is it different from sadness?](https://tymirahealth.com/resources/faqs/what-is-depression) Sadness is a normal response to loss or difficulty. It often comes in waves, stays linked to a specific event and eases with time and support. ### [What is mental health?](https://tymirahealth.com/resources/faqs/what-is-mental-health) Mental health is your emotional, psychological and social well-being. ### [What is physiotherapy?](https://tymirahealth.com/resources/faqs/what-is-physiotherapy) Physiotherapy is a regulated health profession that helps people improve movement, strength, balance, endurance and daily function after injury, illness, surgery, disability or persistent pain. ### [What is postpartum psychosis, and is it an emergency?](https://tymirahealth.com/resources/faqs/what-is-postpartum-psychosis-and-is-it-an-emergency) Postpartum psychosis is a rare but serious illness that usually starts suddenly in the first two weeks after birth. ### [What is psychosis, and what are the early warning signs?](https://tymirahealth.com/resources/faqs/what-is-psychosis-and-what-are-the-early-warning-signs) Psychosis is when a person loses some contact with reality. They may hear or see things others do not, hold strong beliefs that are not true, or speak in a confused way. ### [What is stigma in mental health?](https://tymirahealth.com/resources/faqs/what-is-stigma-in-mental-health) Mental health stigma is negative stereotyping, shame, fear or unfair judgement directed at people with mental health difficulties. ### [What is the difference between a psychiatrist, a psychologist and a therapist?](https://tymirahealth.com/resources/faqs/psychiatrist-vs-psychologist-vs-therapist) A psychiatrist is a medical doctor who specialises in mental health and can usually diagnose conditions and prescribe and monitor medication. ### [What is the difference between a psychologist, psychiatrist and counsellor in Kenya?](https://tymirahealth.com/resources/faqs/what-is-the-difference-between-a-psychologist-psychiatrist-and-counsellor-in-kenya) A psychiatrist is a medical doctor who can diagnose mental health conditions and prescribe medication. ### [What is the difference between mental health and mental illness?](https://tymirahealth.com/resources/faqs/difference-between-mental-health-and-mental-illness) Mental health describes everyone's emotional, psychological and social well-being. ### [What is the difference between mental health screening and diagnosis?](https://tymirahealth.com/resources/faqs/mental-health-screening-vs-diagnosis) Screening is a brief check, often a short questionnaire, that flags symptoms or risks that may need a closer look. ### [What is the difference between physiotherapy, occupational therapy and chiropractic care?](https://tymirahealth.com/resources/faqs/physiotherapy-vs-occupational-therapy-vs-chiropractic-care) Physiotherapy focuses on movement, physical function and rehabilitation, using assessment, education and exercise to improve strength, balance and mobility. ### [What questions should I ask before choosing a therapist?](https://tymirahealth.com/resources/faqs/what-questions-should-a-patient-ask-before-choosing-a-therapist) Ask about their qualifications and registration, experience with your concern, therapy approach, how goals are set and how progress is reviewed. ### [What should I bring and wear to my first physiotherapy appointment?](https://tymirahealth.com/resources/faqs/what-should-i-bring-to-my-first-physiotherapy-appointment) Bring any referral letter, relevant scan or test reports, a current list of medicines, details of previous treatment, your insurance or payment details, and any brace, walking aid or equipment you... ### [What should I do if I am worried someone may harm themselves?](https://tymirahealth.com/resources/faqs/what-to-do-if-someone-may-harm-themselves) Take it seriously. Ask calmly and directly whether they are thinking about suicide or self-harm, whether they have a plan and whether they can stay safe. ### [What should I do if my medication's side effects are bothering me?](https://tymirahealth.com/resources/faqs/what-should-i-do-if-my-medication-s-side-effects-are-bothering-me) Many side effects, such as nausea, headaches or sleep changes, ease within a few weeks. ### [What should I do in a medical or mental health emergency?](https://tymirahealth.com/resources/faqs/what-should-i-do-in-an-emergency) If someone is in immediate danger, or may harm themselves or another person, get help now. ### [What should I expect at my first therapy session?](https://tymirahealth.com/resources/faqs/what-should-i-expect-at-my-first-therapy-session) Your first therapy session is mostly about getting to know each other. ### [When does grief become something I need help with?](https://tymirahealth.com/resources/faqs/when-does-grief-become-something-i-need-help-with) Grief after a death or loss can bring shock, sadness, anger, guilt and exhaustion, and there is no right way or timetable. ### [When should physiotherapy stop for urgent medical help?](https://tymirahealth.com/resources/faqs/when-should-physiotherapy-be-paused) Routine physiotherapy should stop and you should get urgent medical help for symptoms such as chest pain, severe breathing difficulty, sudden weakness, facial droop or speech difficulty, collapse... ### [When should someone see a mental health professional?](https://tymirahealth.com/resources/faqs/when-to-see-a-mental-health-professional) Consider seeing a mental health professional when emotional or behavioural changes last longer than expected, keep returning, feel hard to manage or affect sleep, relationships, work, school or... ### [Where can I get free or urgent mental health help in Kenya?](https://tymirahealth.com/resources/faqs/where-can-i-get-free-or-urgent-mental-health-help-in-kenya) If someone is in immediate danger, call 999 or 112 or go to the nearest hospital emergency department. ### [Where can I get help for drug or alcohol addiction in Kenya?](https://tymirahealth.com/resources/faqs/where-can-i-get-help-for-drug-or-alcohol-addiction-in-kenya) You can call the free NACADA helpline on 1192 for advice and referrals to treatment in Kenya. ### [Where can I get help if abuse or violence at home is affecting my mental health?](https://tymirahealth.com/resources/faqs/where-can-i-get-help-if-abuse-or-violence-at-home-is-affecting-my-mental-health) Violence and abuse can cause anxiety, depression and trauma, and it is not your fault. ### [Where can I get urgent mental health support in Kenya?](https://tymirahealth.com/resources/faqs/where-to-seek-urgent-mental-health-support) If someone is in immediate danger, call 999, 112 or 911 in Kenya, or go to the nearest emergency department. ### [Who can see my health information?](https://tymirahealth.com/resources/faqs/who-can-see-my-health-information) Your health information should only be available to authorised people involved in your care or in running your clinic, such as your clinician or the staff who manage appointments and billing, and... ### [Why is my physiotherapy not working?](https://tymirahealth.com/resources/faqs/common-reasons-physiotherapy-does-not-seem-to-be-working) Physiotherapy may seem not to be working when the diagnosis, goals, treatment dose, home practice, barriers or expectations need review. ### [Why might my provider ask me to use the Tymira360 patient portal?](https://tymirahealth.com/resources/faqs/why-might-my-provider-ask-me-to-use-a-tymira-health-patient-portal) Your provider may ask you to use the Tymira360 patient portal so you can check and manage appointments, complete intake forms before your visit, receive clinic updates, review information your... --- **About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa. - Book a demo: https://tymirahealth.com/demo - Contact: https://tymirahealth.com/contact (info@tymirahealth.com) - All resources: https://tymirahealth.com/resources/all