# FAQs for clinicians

URL: https://tymirahealth.com/resources/faqs/for/clinicians

> 95 questions from clinicians, each with a short answer and a full answer page.

### [Are social workers now regulated in Kenya?](https://tymirahealth.com/resources/faqs/are-social-workers-now-regulated-in-kenya)

Yes. The Social Work Professionals Act, 2026 (Act No. 1 of 2026) was assented to on 19 February 2026 and came into force on 10 March 2026.

### [Are the PHQ-9 and GAD-7 validated in Kiswahili and for Kenyan populations?](https://tymirahealth.com/resources/faqs/are-the-phq-9-and-gad-7-validated-in-kiswahili-and-for-kenyan-populations)

Yes, for some groups. Studies have validated culturally adapted English and Kiswahili versions of the PHQ-9 among Kenyan adolescents, and the PHQ-9 and GAD-7 among adults living with HIV in Kilifi...

### [Can I offer online therapy to clients in another county or another country?](https://tymirahealth.com/resources/faqs/can-i-offer-online-therapy-to-clients-in-another-county-or-another-country)

Within Kenya, registration and licensing are national, so county boundaries do not change licensing.

### [Can a small clinic start with Tymira360 before moving all its workflows?](https://tymirahealth.com/resources/faqs/can-a-small-clinic-start-with-tymira-health-before-moving-all-workflows)

Yes. A small clinic can start with the workflows that matter most, such as scheduling, patient records or billing, and add others as the team becomes comfortable.

### [Can a teenager consent to counselling without a parent in Kenya?](https://tymirahealth.com/resources/faqs/can-a-teenager-consent-to-counselling-without-a-parent-in-kenya)

The law is not fully settled. The Mental Health Act requires a guardian's written consent before treating a minor with mental illness (section 3B).

### [Can clinicians claim from SHA for mental health services?](https://tymirahealth.com/resources/faqs/can-clinicians-claim-from-sha-for-mental-health-services)

SHA pays empanelled and contracted providers and facilities; it empanels licensed and certified providers submitted by their accreditation bodies.

### [Can family members or carers be given information about an adult client?](https://tymirahealth.com/resources/faqs/can-family-members-or-carers-be-given-information-about-an-adult-client)

Only within the law. The Mental Health Act treats care information as confidential and lists when it may be disclosed, including where needed for treatment, to prevent serious harm, under a...

### [Can therapists use WhatsApp or Zoom for teletherapy?](https://tymirahealth.com/resources/faqs/can-therapists-use-whatsapp-or-zoom-for-teletherapy)

Therapists can use general video or messaging apps in some settings, but those apps only handle the call.

### [Can therapy sessions be recorded?](https://tymirahealth.com/resources/faqs/can-therapy-sessions-be-recorded)

Kenya's National Tele-Mental Health Guidelines say sessions should be recorded only with the client's prior consent, ideally written, and only where it benefits the client, for example for clinical...

### [Can trained lay or non-specialist workers deliver psychological interventions in Kenya?](https://tymirahealth.com/resources/faqs/can-trained-lay-or-non-specialist-workers-deliver-psychological-interventions-in-kenya)

Yes, with training and supervision. The Ministry of Health has a National Framework for Implementation of Problem Management Plus (PM+), a WHO intervention for adults with distress delivered by...

### [Do I have to report child abuse that a client discloses in therapy?](https://tymirahealth.com/resources/faqs/do-i-have-to-report-child-abuse-that-a-client-discloses-in-therapy)

Under the Children Act 2022, any person with reasonable cause to believe a child needs care and protection may report to an authorised officer, such as a children's officer or police officer...

### [Do I need parental consent to keep records for a child I counsel?](https://tymirahealth.com/resources/faqs/do-i-need-parental-consent-to-keep-records-for-a-child-i-counsel)

Generally, the Data Protection Act requires a parent's or guardian's consent to process a child's personal data, plus age verification (section 33).

### [Do KMPDC rules on technology and AI apply to psychiatrists using digital tools?](https://tymirahealth.com/resources/faqs/do-kmpdc-rules-on-technology-and-ai-apply-to-psychiatrists-using-digital-tools)

KMPDC's Code of Professional Conduct and Ethics (7th edition, 2026) includes guidance on e-health, telemedicine and technology-based services.

### [Do counsellors and psychologists need to renew their practising licence every year?](https://tymirahealth.com/resources/faqs/do-counsellors-and-psychologists-need-to-renew-their-practising-licence-every-year)

Yes. Under the Counsellors and Psychologists Act, a licence is valid from 1 January to 31 December and must be renewed annually (section 29).

### [Do digital health and telehealth platforms used by clinics need to be certified in Kenya?](https://tymirahealth.com/resources/faqs/do-digital-health-and-telehealth-platforms-used-by-clinics-need-to-be-certified-in-kenya)

The Digital Health (Health Information Management Procedures) Regulations 2025 provide that healthcare providers and facilities should not use a digital health solution unless it has been certified...

### [Does Tymira360 replace clinical judgement?](https://tymirahealth.com/resources/faqs/does-tymira-health-replace-clinical-judgement)

No. Tymira360 is infrastructure for healthcare operations, documentation and care coordination.

### [Does the Counsellors and Psychologists Board set fees or resolve fee disputes?](https://tymirahealth.com/resources/faqs/does-the-counsellors-and-psychologists-board-set-fees-or-resolve-fee-disputes)

The Counsellors and Psychologists Act gives the Board power to determine the fees charged by professional counsellors, psychologists and firms (section 6(f)), and, on request, to act as arbitrator...

### [How are minors admitted to a mental health facility in Kenya?](https://tymirahealth.com/resources/faqs/how-are-minors-admitted-to-a-mental-health-facility-in-kenya)

For voluntary admission of a child, the Mental Health Act (section 10) requires the guardian to submit a written application in the prescribed form, and the person in charge must review the child's...

### [How can I run a private therapy practice alongside a full-time job?](https://tymirahealth.com/resources/faqs/how-can-i-run-a-private-practice-alongside-a-full-time-job)

Make the routine work run without you. Publish fixed session times, let clients book and reschedule themselves online, and send automatic reminders.

### [How can clients access their own therapy records in Kenya?](https://tymirahealth.com/resources/faqs/how-can-clients-access-their-own-therapy-records-in-kenya)

The Digital Health Act gives people a right, on written request, to examine and receive a copy of their personal health information, following the Data Protection Act's access provisions (section 36).

### [How can mental health clinics in Kenya accept M-Pesa and match payments to sessions?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-in-kenya-accept-m-pesa-and-match-payments-to-sessions)

Mental health clinics in Kenya can accept M-Pesa through a business Paybill or Till number and match each payment to the right patient and session by using an account reference, an STK push from the...

### [How can mental health clinics in Kenya prepare for SHA claims?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-in-kenya-prepare-for-sha-claims)

Mental health clinics in Kenya preparing for SHA claims should confirm their contracting status and covered services, verify patient eligibility before each visit, record diagnoses and services...

### [How can mental health clinics reach patients outside major cities?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-in-kenya-support-care-outside-major-cities)

Mental health clinics can reach patients outside major cities by combining teletherapy where appropriate with primary-care coordination, referral networks, community follow-up, mobile-first intake...

### [How can mental health clinics reduce missed appointments?](https://tymirahealth.com/resources/faqs/how-can-digital-scheduling-reduce-missed-appointments)

Mental health clinics can reduce missed appointments by sending brief, neutral reminders through each patient's preferred channel, making it easy to confirm, cancel or reschedule, and linking...

### [How can mental health clinics report outcomes without exposing patient data?](https://tymirahealth.com/resources/faqs/how-can-mental-health-clinics-report-outcomes-safely)

Report outcomes using consistent, agreed measures captured during normal care, then share aggregate indicators matched to each audience instead of patient-level data.

### [How can therapists stop managing bookings and cancellations by WhatsApp?](https://tymirahealth.com/resources/faqs/how-can-therapists-stop-managing-bookings-by-whatsapp)

Give clients a booking link where they can choose a slot, cancel or reschedule within your policy without messaging you.

### [How can therapists write session notes faster without losing detail?](https://tymirahealth.com/resources/faqs/how-can-therapists-write-session-notes-faster)

Use the same short structure for every session, such as SOAP or DAP, and write the note straight after the session while it is fresh.

### [How can therapy be culturally adapted for clients in Kenya?](https://tymirahealth.com/resources/faqs/how-can-therapy-be-culturally-adapted-for-clients-in-kenya)

Evidence from Kenya supports adapting both interventions and measures.

### [How do I choose therapy notes software?](https://tymirahealth.com/resources/faqs/how-do-i-choose-therapy-notes-software)

Choose therapy notes software that supports your note formats, keeps notes private by role, links each note to the session and attendance record, works on the devices you use, and makes it easy to...

### [How do I start a private counselling practice in Kenya?](https://tymirahealth.com/resources/faqs/how-do-i-start-a-private-counselling-practice-in-kenya)

Register with the Counsellors and Psychologists Board and hold a valid practising licence before seeing clients.

### [How does Tymira360 support physiotherapy clinics?](https://tymirahealth.com/resources/faqs/how-does-tymira360-support-physiotherapy-clinics)

Tymira360 supports physiotherapy services, from solo physiotherapists to group and multi-location clinics, by bringing referrals, appointments, patient records, assessments, treatment plans, session...

### [How does involuntary admission work under Kenya's amended Mental Health Act?](https://tymirahealth.com/resources/faqs/how-does-involuntary-admission-work-under-kenya-s-amended-mental-health-act)

Section 14 allows the person in charge of a facility to admit or retain someone involuntarily if a qualified practitioner finds mental illness with a serious likelihood of imminent harm, or severe...

### [How is balance assessed in physiotherapy?](https://tymirahealth.com/resources/faqs/how-is-balance-assessed-in-physiotherapy)

Physiotherapists assess balance through history, observation and standardised tests of sitting, standing, reaching, turning, stepping and walking.

### [How is functional mobility assessed?](https://tymirahealth.com/resources/faqs/how-is-functional-mobility-assessed)

Functional mobility is assessed by watching how a person manages everyday movement: rolling, sitting up, standing, transfers, walking indoors and outdoors, stairs, uneven ground and use of mobility...

### [How is pain assessed in physiotherapy?](https://tymirahealth.com/resources/faqs/how-is-pain-assessed-in-physiotherapy)

Pain assessment in physiotherapy looks at more than intensity.

### [How long should a mental health practice keep client records, and how should it dispose of them?](https://tymirahealth.com/resources/faqs/how-long-should-a-mental-health-practice-keep-client-records-and-how-should-it-dispose-of-them)

No single retention period for private mental health records was confirmed.

### [How should a therapist end therapy ethically?](https://tymirahealth.com/resources/faqs/how-should-a-therapist-end-therapy-ethically)

Kenya's National Tele-Mental Health Guidelines describe ending sessions when goals are met, and stopping or changing format if there is no improvement or deterioration, a need for emergency or...

### [How should capacity to consent be assessed and documented under Kenyan law?](https://tymirahealth.com/resources/faqs/how-should-capacity-to-consent-be-assessed-and-documented-under-kenyan-law)

The Mental Health Act requires written, informed and voluntary consent, with adequate disclosure of the treatment's type, purpose, duration, side effects and benefits (section 9F).

### [How should clinics choose mental health apps to recommend to patients?](https://tymirahealth.com/resources/faqs/what-should-clinics-know-about-mental-health-apps-before-recommending-them)

Treat apps as optional support between sessions, never a replacement for care.

### [How should clinics evaluate AI tools for mental health care?](https://tymirahealth.com/resources/faqs/how-should-clinics-evaluate-ai-tools-for-mental-health-workflows)

Start with the specific task and its risk, then check human review, privacy, transparency, bias, audit trails and error handling.

### [How should clinics protect patient health data?](https://tymirahealth.com/resources/faqs/how-should-clinics-protect-patient-health-data)

Clinics should treat patient health data, especially mental health data, as highly sensitive.

### [How should mental health clinics in Africa take online bookings?](https://tymirahealth.com/resources/faqs/how-should-mental-health-clinics-in-africa-take-online-bookings)

Mental health clinics in Africa should offer online booking that works on mobile phones and low bandwidth, collects only essential details, takes payment through local methods such as mobile money...

### [How should physiotherapy clinics measure patient outcomes?](https://tymirahealth.com/resources/faqs/how-should-physiotherapy-clinics-measure-outcomes)

Physiotherapy clinics should combine what matters to the patient with a small set of validated, repeatable measures of function, symptoms and participation.

### [How should therapists share information with a client's psychiatrist or GP?](https://tymirahealth.com/resources/faqs/how-should-therapists-share-information-with-a-client-s-psychiatrist-or-gp)

Section 3H of the Mental Health Act allows disclosure where necessary for treatment, but good practice is to explain and agree information-sharing with the client first and record their consent.

### [Is attempted suicide still a crime in Kenya, and should clinicians report it to the police?](https://tymirahealth.com/resources/faqs/is-attempted-suicide-still-a-crime-in-kenya-and-should-clinicians-report-it-to-the-police)

In January 2025 the High Court declared section 226 of the Penal Code, which criminalised attempted suicide, unconstitutional.

### [Is cloud-based EHR software safe for mental health records?](https://tymirahealth.com/resources/faqs/is-cloud-based-ehr-software-safe-for-mental-health-records)

Cloud-based EHR software can be safe for mental health records when the vendor encrypts data in transit and at rest, enforces role-based access and audit logs, backs up data, and is clear about...

### [Is it safe to keep client notes on paper, WhatsApp or a personal laptop?](https://tymirahealth.com/resources/faqs/is-it-safe-to-keep-client-notes-on-paper-whatsapp-or-a-laptop)

Each carries real risk. Paper can be lost, read by others or damaged, WhatsApp chats sit on personal phones and backups outside your control, and a personal laptop may be shared, unencrypted or...

### [Is professional indemnity insurance mandatory for mental health clinicians in Kenya?](https://tymirahealth.com/resources/faqs/is-professional-indemnity-insurance-mandatory-for-mental-health-clinicians-in-kenya)

It depends on the regulator. Section 15A of the Medical Practitioners and Dentists Act requires every KMPDC-registered practitioner, including psychiatrists, to hold professional indemnity cover...

### [Is there a legal 'duty to warn' or 'duty to protect' a third party in Kenya?](https://tymirahealth.com/resources/faqs/is-there-a-legal-duty-to-warn-or-duty-to-protect-a-third-party-in-kenya)

No Kenyan statute reviewed sets out a specific duty to warn equivalent to the US Tarasoff rule.

### [What CPD do counsellors and psychologists need for licence renewal in Kenya?](https://tymirahealth.com/resources/faqs/what-cpd-do-counsellors-and-psychologists-need-for-licence-renewal-in-kenya)

Section 28 of the Counsellors and Psychologists Act requires practitioners to comply with prescribed continuing education requirements before being licensed.

### [What SHA rules apply to psychiatric inpatient and rehabilitation claims?](https://tymirahealth.com/resources/faqs/what-sha-rules-apply-to-psychiatric-inpatient-and-rehabilitation-claims)

Under the 2024 published tariffs, inpatient behavioural care is paid per day by facility level, with a limit of up to 35 days.

### [What are red, yellow, blue and black flags in physiotherapy?](https://tymirahealth.com/resources/faqs/what-are-red-yellow-blue-and-black-flags-in-physiotherapy)

In physiotherapy, red flags are findings that raise concern for serious pathology, such as fracture, infection, cancer, major neurological compromise, vascular disease or systemic illness.

### [What are the rules for emergency mental health admission or treatment in Kenya?](https://tymirahealth.com/resources/faqs/what-are-the-rules-for-emergency-mental-health-admission-or-treatment-in-kenya)

Section 15A of the Mental Health Act allows emergency admission or treatment only where there is immediate danger to the person or others, urgent care is needed to stabilise them, and following...

### [What are therapy progress notes, and how are they different from psychotherapy notes?](https://tymirahealth.com/resources/faqs/what-are-therapy-progress-notes)

Therapy progress notes are entries in the clinical record that summarise each contact: the session focus, relevant observations, interventions, the patient's response, safety actions, the agreed...

### [What can a registered mental health and psychiatric nurse do in Kenya?](https://tymirahealth.com/resources/faqs/what-can-a-registered-mental-health-and-psychiatric-nurse-do-in-kenya)

According to the Nursing Council of Kenya's 2020 scope of practice, a registered nurse trained in mental health and psychiatry is licensed to provide care in clinical and community settings in line...

### [What do clinics in Kenya need to comply with the Data Protection Act when using an EHR?](https://tymirahealth.com/resources/faqs/what-do-clinics-in-kenya-need-to-comply-with-the-data-protection-act-when-using-an-ehr)

Clinics in Kenya process health data, which is sensitive personal data under the Data Protection Act 2019.

### [What do psychiatrists and medical officers need each year to keep practising?](https://tymirahealth.com/resources/faqs/what-do-psychiatrists-and-medical-officers-need-each-year-to-keep-practising)

The Medical Practitioners and Dentists Act requires an annual practising licence, and KMPDC states that practising without one is an offence.

### [What does Kenya's Suicide Prevention Strategy mean for clinicians?](https://tymirahealth.com/resources/faqs/what-does-kenya-s-suicide-prevention-strategy-mean-for-clinicians)

The Ministry of Health's Suicide Prevention Strategy 2021-2026 aims to integrate mental health into primary care, improve surveillance, and train health workers to identify and support people at risk.

### [What does trauma-informed care look like in Kenyan mental health practice?](https://tymirahealth.com/resources/faqs/what-does-trauma-informed-care-look-like-in-kenyan-mental-health-practice)

Trauma-informed care means recognising how trauma affects people and avoiding re-traumatisation.

### [What features should a mental health EHR include?](https://tymirahealth.com/resources/faqs/what-features-should-a-mental-health-ehr-include)

A mental health EHR should support intake, consent with history, restricted therapy notes, role-based record views, scheduling, teletherapy, referrals, risk-flag ownership, outcomes tracking and...

### [What happens when a complaint is made against a counsellor or psychologist?](https://tymirahealth.com/resources/faqs/what-happens-when-a-complaint-is-made-against-a-counsellor-or-psychologist)

Under section 34 of the Counsellors and Psychologists Act, anyone dissatisfied with services, or alleging a breach of the Board's standards of conduct, may make a written complaint.

### [What is Tymira360 built to help healthcare providers do?](https://tymirahealth.com/resources/faqs/what-is-tymira-health-built-to-help-healthcare-providers-do)

Tymira360 helps healthcare providers run patient records, appointments, clinical documentation, billing, reporting and patient communication in one connected platform.

### [What is a 'supporter' under the Mental Health Act, and how does it affect consent?](https://tymirahealth.com/resources/faqs/what-is-a-supporter-under-the-mental-health-act-and-how-does-it-affect-consent)

The 2022 amendments introduced supporters, appointed by a person with mental illness to make decisions according to their will and preferences.

### [What is practice management software for therapists?](https://tymirahealth.com/resources/faqs/what-is-practice-management-software-for-therapists)

Practice management software for therapists is a system that runs the business side of a therapy practice: scheduling, client records, intake and consent forms, session notes, billing and payments...

### [What is the DASH or QuickDASH questionnaire?](https://tymirahealth.com/resources/faqs/what-is-the-dash-or-quickdash-questionnaire)

DASH and QuickDASH are patient-reported questionnaires that measure symptoms and difficulty with upper-limb activities involving the arm, shoulder or hand.

### [What is the Functional Independence Measure (FIM)?](https://tymirahealth.com/resources/faqs/what-is-the-functional-independence-measure)

The Functional Independence Measure (FIM) is a structured rehabilitation instrument that describes how much assistance a person needs across motor and cognitive activities, such as self-care...

### [What is the Lower Extremity Functional Scale (LEFS)?](https://tymirahealth.com/resources/faqs/what-is-the-lower-extremity-functional-scale)

The Lower Extremity Functional Scale (LEFS) is a patient-reported questionnaire about how difficult a person finds lower-limb activities such as walking, stairs, running, sitting, household tasks...

### [What is the Neck Disability Index?](https://tymirahealth.com/resources/faqs/what-is-the-neck-disability-index)

The Neck Disability Index (NDI) is a patient-reported questionnaire that measures how neck symptoms affect daily life.

### [What is the Oswestry Disability Index?](https://tymirahealth.com/resources/faqs/what-is-the-oswestry-disability-index)

The Oswestry Disability Index (ODI) is a patient-reported questionnaire that measures how low-back symptoms affect daily activities such as personal care, lifting, walking, sitting, standing, sleep...

### [What is the Six-Minute Walk Test?](https://tymirahealth.com/resources/faqs/what-is-the-six-minute-walk-test)

The Six-Minute Walk Test (6MWT) measures how far a person can walk in six minutes along a measured course using standardised instructions.

### [What is the Timed Up and Go test?](https://tymirahealth.com/resources/faqs/what-is-the-timed-up-and-go-test)

The Timed Up and Go (TUG) test measures how long a person takes to stand up from a chair, walk a short distance, turn, walk back and sit down.

### [What is the WOMAC score?](https://tymirahealth.com/resources/faqs/what-is-the-womac-score)

WOMAC is a patient-reported questionnaire commonly used in hip and knee osteoarthritis.

### [What is the best clinic management system in Kenya for a mental health practice?](https://tymirahealth.com/resources/faqs/what-is-the-best-clinic-management-system-in-kenya-for-a-mental-health-practice)

The best clinic management system in Kenya for a mental health practice is one that protects therapy notes by role, supports Data Protection Act obligations, takes M-Pesa and links payments to...

### [What mental health technology works best in low-resource settings?](https://tymirahealth.com/resources/faqs/what-mental-health-technology-works-best-in-low-resource-settings)

In low-resource settings, the best mental health technology is simple, mobile-first and reliable on weak networks.

### [What rules apply to running a substance use treatment or rehabilitation facility?](https://tymirahealth.com/resources/faqs/what-rules-apply-to-running-a-substance-use-treatment-or-rehabilitation-facility)

KMPDC's Mental Health Treatment and Rehabilitation Institution Rules 2022 set licensing, standards and staffing requirements for treatment and rehabilitation facilities, scaled by facility level...

### [What should a clinic check before offering teletherapy?](https://tymirahealth.com/resources/faqs/what-should-african-clinics-consider-before-offering-teletherapy)

Before offering teletherapy, make sure your clinic can run the whole workflow, not just a video call.

### [What should a clinician do if a client discloses suicidal intent during an online session?](https://tymirahealth.com/resources/faqs/what-should-a-clinician-do-if-a-client-discloses-suicidal-intent-during-an-online-session)

Kenya's National Tele-Mental Health Guidelines expect an emergency plan agreed before teletherapy starts: the client's location, a local support person or facilitator, and local emergency contacts.

### [What should a clinician do when an adult client discloses gender-based or sexual violence?](https://tymirahealth.com/resources/faqs/what-should-a-clinician-do-when-an-adult-client-discloses-gender-based-or-sexual-violence)

Prioritise safety and the client's choices. Kenya's 2024 National Standard Operating Procedures for the Management of GBV set out survivor-centred care, including mental health screening and...

### [What should a clinician do when served with a court order or subpoena for therapy notes?](https://tymirahealth.com/resources/faqs/what-should-a-clinician-do-when-served-with-a-court-order-or-subpoena-for-therapy-notes)

Both the Health Act (section 11) and the Mental Health Act (section 3H) allow disclosure of confidential health information when ordered by a court or required by law.

### [What should a mental health consent form include?](https://tymirahealth.com/resources/faqs/what-should-a-mental-health-consent-form-include)

A mental health consent form should explain the service and the provider's role, how confidentiality works and its limits, how records are kept and shared, communication and teletherapy...

### [What should a mental health intake form include?](https://tymirahealth.com/resources/faqs/what-should-a-mental-health-intake-form-include)

A mental health intake form should collect only what helps the team prepare for the first session and act safely: identity, safe contact preferences, the reason for seeking care in the patient's own...

### [What should a physiotherapy EHR include?](https://tymirahealth.com/resources/faqs/what-should-a-physiotherapy-ehr-include)

A physiotherapy EHR should track the whole episode of care, not just single visits.

### [What should a physiotherapy assessment include?](https://tymirahealth.com/resources/faqs/what-should-a-physiotherapy-assessment-include)

A physiotherapy assessment should cover the person's history, goals, symptoms and medical risks, followed by a relevant physical examination, clinical reasoning and an agreed plan.

### [What should a therapist check before signing an employee assistance programme (EAP) contract?](https://tymirahealth.com/resources/faqs/what-should-a-therapist-check-before-signing-an-employee-assistance-programme-eap-contract)

Kenya's National Guidelines on Workplace Mental Wellness (2023) expect employers to set care and referral pathways and private, confidential spaces for services.

### [What should clinicians know about ethics and confidentiality in group therapy?](https://tymirahealth.com/resources/faqs/what-should-clinicians-know-about-ethics-and-confidentiality-in-group-therapy)

No Kenyan statute specifically regulates group therapy. The Mental Health Act's confidentiality duties bind practitioners, not other group members, so clients should be told at the start that...

### [What should mental health providers know about Kenya's Mental Health Act?](https://tymirahealth.com/resources/faqs/kenya-mental-health-act-what-providers-should-know)

Kenya's Mental Health Act frames mental health as part of the right to health.

### [What should private therapists in Africa look for in a clinic management system?](https://tymirahealth.com/resources/faqs/what-should-private-therapists-in-africa-look-for-in-a-clinic-management-system)

Private therapists in Africa should look for a clinic management system that is built for mental health privacy, works on mobile and unreliable internet, supports local payments and currencies...

### [When can a mental health clinician in Kenya share confidential client information without consent?](https://tymirahealth.com/resources/faqs/when-can-a-mental-health-clinician-in-kenya-share-confidential-client-information-without-consen)

The Mental Health Act (section 3H) makes all care and treatment information confidential, but allows disclosure where it is required by law, ordered by a court, in the public interest, necessary to...

### [When is physical restraint or seclusion lawful in a Kenyan mental health facility?](https://tymirahealth.com/resources/faqs/when-is-physical-restraint-or-seclusion-lawful-in-a-kenyan-mental-health-facility)

Section 9E of the Mental Health Act permits restraint or seclusion only when authorised by a mental health practitioner and only where it is the sole means of preventing immediate harm to the person...

### [When should a counsellor or psychologist refer a client for psychiatric or medical review?](https://tymirahealth.com/resources/faqs/when-should-a-counsellor-or-psychologist-refer-a-client-for-psychiatric-or-medical-review)

Kenya's 2024 clinical guidelines describe comprehensive assessment, including suicide risk and physical examination, and integrated care across medical, psychological and social interventions.

### [Which national clinical guidelines should mental health clinicians in Kenya follow?](https://tymirahealth.com/resources/faqs/which-national-clinical-guidelines-should-mental-health-clinicians-in-kenya-follow)

Key Ministry of Health documents include the National Clinical Guidelines for Management of Common Mental Disorders (2024), the Kenya Mental Health Action Plan 2021-2025, the Suicide Prevention...

### [Which practice management tools should a mental health clinic set up first?](https://tymirahealth.com/resources/faqs/what-practice-management-tools-do-african-mental-health-clinics-need-first)

Start with the operational basics that fail every week. Set up registration, scheduling and reminders first, then consent and privacy-aware records, then payments and receipts linked to sessions...

### [Which specialties does Tymira360 support?](https://tymirahealth.com/resources/faqs/which-specialties-does-tymira-health-support-first)

Tymira360 is built first for mental health, physiotherapy and dental care.

### [Which suicide risk screening tools are validated for use in Kenya?](https://tymirahealth.com/resources/faqs/which-suicide-risk-screening-tools-are-validated-for-use-in-kenya)

Evidence is limited. The PHQ-9, which includes an item on thoughts of self-harm, has been validated in English and Kiswahili for Kenyan adolescents and adults, but it is a depression screen, not a...

### [Who can diagnose mental disorders and prescribe psychiatric medication in Kenya?](https://tymirahealth.com/resources/faqs/who-can-diagnose-mental-disorders-and-prescribe-psychiatric-medication-in-kenya)

Psychiatrists and other KMPDC-licensed medical practitioners can diagnose and prescribe within their scope of practice.

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

- Book a demo: https://tymirahealth.com/demo
- Contact: https://tymirahealth.com/contact (info@tymirahealth.com)
- All resources: https://tymirahealth.com/resources/all
