# Can Tymira Health collect subscription fees for Tymira360?

URL: https://tymirahealth.com/resources/faqs/can-tymira-health-collect-subscription-fees-for-tymira360
For: Finance | Billing and payments | Last reviewed 23 July 2026

**Answer:** Tymira Health's finance workflows are planned to support subscription fee collection for Tymira360, alongside clinic-facing payment workflows where these are enabled. This capability is still being finalised and is not yet available to every organisation. Exact billing cycles, payment methods and timelines are confirmed with each organisation during onboarding, and your Tymira Health contact can confirm the current status for you.

### What finance teams should know

Keeping subscription charges separate from patient payments makes reconciliation and reporting clearer for your finance team.

- Confirm your billing cycle and payment method during onboarding.
- Agree who in your organisation receives invoices and statements.
- Record subscription charges separately from clinical income.

## Related questions

- [Can a patient pay through SHA and private insurance for the same treatment?](https://tymirahealth.com/resources/faqs/can-a-patient-pay-through-sha-and-private-insurance-for-the-same-treatment)
- [Can we ask SHA patients for a deposit before treatment?](https://tymirahealth.com/resources/faqs/can-we-ask-sha-patients-for-a-deposit-before-treatment)
- [Can we charge an SHA patient more than the SHA tariff?](https://tymirahealth.com/resources/faqs/can-we-charge-an-sha-patient-more-than-the-sha-tariff)

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

- Book a demo: https://tymirahealth.com/demo
- Contact: https://tymirahealth.com/contact (info@tymirahealth.com)
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