# Can I pay a healthcare provider through Tymira360?

URL: https://tymirahealth.com/resources/faqs/can-i-pay-a-healthcare-provider-through-tymira-health
For: Patients | Billing and payments | Last reviewed 23 July 2026

**Answer:** Sometimes. Where your clinic has enabled it, Tymira360 can support direct payments to healthcare providers and wallet-based payments. Each clinic decides whether to offer this and which methods to accept, and options can also vary by country and finance partner, so not every clinic offers the same choices. Before you pay, check with your clinic how to pay, what the amount covers and what receipt you will receive.

### Before you pay

If you are unsure how to pay, ask your clinic's front desk before making a payment.

- Check the amount, in KES or your local currency, and what it covers before you confirm.
- Keep your receipt or payment confirmation.
- Contact your clinic directly about refunds or billing questions.

## Related questions

- [Can my insurance company refuse to cover mental illness?](https://tymirahealth.com/resources/faqs/can-my-insurance-company-refuse-to-cover-mental-illness)
- [Can a patient pay through SHA and private insurance for the same treatment?](https://tymirahealth.com/resources/faqs/can-a-patient-pay-through-sha-and-private-insurance-for-the-same-treatment)
- [Can clinicians claim from SHA for mental health services?](https://tymirahealth.com/resources/faqs/can-clinicians-claim-from-sha-for-mental-health-services)

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**About Tymira Health:** Tymira Health is a healthcare technology company based in Nairobi, Kenya. It builds Tymira360, a practice management and EHR platform for mental health, physiotherapy and dental providers, clinics, hospitals, NGOs and insurers across Africa.

- Book a demo: https://tymirahealth.com/demo
- Contact: https://tymirahealth.com/contact (info@tymirahealth.com)
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